We build custom web applications, rebuild the old systems your business still depends on as secure cloud web apps, and put AI agents to work on the repetitive tasks slowing your team down — designed, built and supported by one New Zealand team.
CHN Arch is an Auckland-based software company. We help businesses replace spreadsheets, ageing databases and disconnected tools with modern web applications, and then make those systems smarter with AI agents that handle the routine work. We build our own SaaS products too, so we hold client work to the same standard as software we run ourselves.
We design, ship and operate our own platforms — Trakeit and LegalMate — in production every day.
Staged migrations, parallel running and reconciled data mean the business keeps trading while the old system is retired.
Agents scoped to a clear job, connected to your real systems, logged end to end, with a human in the loop where it matters.
Based in Panmure, Auckland. You talk to the people building your system, and we support it after launch.
Pick the outcome you're after. We'll tell you honestly whether it's a few weeks of work or a programme.
Move off Access, Excel, VB6 or an unsupported desktop app to a secure web application.
AI agents that read emails, invoices and forms, then update your systems for you.
Web, mobile and back-office systems built for how your business really operates.
An AI assistant that answers from your own documents and policies, with sources cited.
APIs and integrations that stop staff re-keying data between Xero, CRM and in-house tools.
From idea to paying customers — we've done it for our own products.
Most engagements combine all three: build the platform, bring the old data across, then add AI where it saves real time.
Web, mobile and SaaS systems built around your processes, your people and your data.
Turn the system nobody dares touch into a secure web app everyone can use — anywhere.
Agents that read, decide and act inside your systems — not just another chatbot.
We choose proven technology your next developer will recognise — no lock-in to us or to an obscure framework.
Modernisation and AI delivery for clients, and SaaS products of our own.
Keep the business rules. Lose the risk.
Many businesses run on a system built years ago by someone who has since moved on — an Access database, a tangle of spreadsheets, a desktop app that only works on one PC. We map what it really does, including the workarounds nobody wrote down, and rebuild it as a secure, browser-based application. Data is cleansed and reconciled, modules switch over one at a time, and the old system stays available until you're confident.
Read. Decide. Act. Ask a human when it matters.
An AI agent is more than a chatbot. It reads an email, invoice or form, works out what needs to happen, and carries it out in your real systems — creating the job, updating the record, drafting the reply. We scope each agent to a clear job, give it only the access it needs, log every action it takes, and route anything consequential to a person for one-click approval.
Always know what's next
An all-in-one field service and operations platform for trades businesses across New Zealand and Australia. Jobs, quoting, invoicing, assets and maintenance in one place — with a Compliance Passport QR code on site that lets any client, auditor or inspector scan and see live inspection records, photos and service due dates without needing a login.
AI-powered legal research for New Zealand law
LegalMate answers New Zealand legal questions in plain language and shows its working — every answer traced back to the legislation it came from. It's the same retrieval-augmented AI approach we use to build knowledge assistants over our clients' own documents, policies and procedures.
The kinds of projects we take on. Client names are withheld.
You see working software early and often — and nothing goes live until you've signed it off.
Map your processes, current systems, data and goals.
Clickable designs or a working agent pilot, reviewed with your team.
Short iterations with a demo at the end of each one.
Data moved, reconciled and run in parallel before cut-over.
Go-live support, user training and documentation.
Hosting, security updates, monitoring and new features.
Role-based access, encryption in transit and at rest, and audit trails come as standard. For AI work we use business-grade services that don't train on your data, give each agent the minimum access it needs, log every action it takes, and keep a person in control of decisions that matter.
The things people ask us before the first meeting.
CHN Arch is a New Zealand software company based in Panmure, Auckland. We do three things: build custom software, modernise legacy systems into secure web applications, and deploy AI agents that automate real business workflows.
We also build and run our own SaaS products, Trakeit and LegalMate, so we understand what it takes to keep software reliable in production — not just to deliver it.
Yes — that's the core of our modernisation work. We start by mapping what the existing system really does, including the undocumented workarounds staff rely on, then rebuild it as a web application in stages.
Data is cleansed, migrated and reconciled; the old and new systems can run side by side; and each module is switched over only when your team has signed it off. No big-bang weekend cut-over.
An AI agent is software that can read information, make a decision and take an action inside your systems, rather than only chat. Typical first agents process inbound emails, invoices and forms; answer staff or customer questions from your own documents; or run multi-step back-office tasks.
We design agents with clear limits, full audit logs and human approval for anything consequential, so you get the time savings without losing control.
We design for it from the start: business-grade AI services that don't train on your data, role-based access, encryption in transit and at rest, and a log of what every agent did and why. Where data residency matters, we'll design around it.
Usually with a short discovery workshop. We look at your current systems and processes, identify the highest-value software, modernisation or AI opportunities, and give you a prioritised roadmap with indicative effort before you commit to a build.
Yes. We offer hosting, security updates, monitoring and continuous improvement, so the system keeps evolving with the business instead of becoming the next legacy system.
We're at 14 Clifton Court, Panmure, Auckland 1072, and work with businesses across New Zealand and Australia. Most work is delivered remotely, with in-person workshops where they help.
Office hours are Monday to Friday, 8:00am–5:00pm. Reach us on +64 27 397 8652 or at info@chnarch.com.
Start small. A short discovery workshop gives you a clear roadmap for software, modernisation and AI before you commit to anything.
Send us the short version and we'll come back within one business day.
14 Clifton Court,
Panmure, Auckland 1072
Mon–Fri, 8:00am – 5:00pm
